Kudos to Carol Martin for improving her “Committee Consent Agenda” Process, certifying her as a Peak Green Belt. While working at the office, Carol would print the entire “Committee Consent […]
This is part three in our prompt payment blog series. You can read the overview post here and learn more about the citywide improvements that came out of that. Denver […]
DenPeakAcademy Brightspot: How Captain Deric Wynn & The Denver Sheriffs Department Improved The Sealed Records Process
Written by Deric Wynn, Denver Sheriffs Department (DSD) Captain – April 2021. From beginning to end, the Denver Peak Academy training & mission statement aims to train and develop employees […]
Elaine took on non-widgety widgets, and improved them!
DenPeakAcademy Brightspot: How The DOF Treasury & Tax Audit Team Increased The Efficiency of The Audit Write-Up Process
In January of 2020, the Department of Finance’s Treasury Tax Audit (DOF TRE Tax Audit) Team, led by Ken Martinez, noticed that their write-ups could take two to several hours […]
Yes, we made up a new word. COVInnovation = an innovation from City of Denver public servants implemented during the COVID pandemic. Thank you so much to each and every […]
2020 was a year unlike any other with the onset of the COVID-19 pandemic and the new challenges that we faced along the way. As we continue into 2021, let’s […]
When the Covid-19 pandemic began, agencies all throughout the City and County of Denver were hard at work identifying what they needed to innovate to adapt to the current circumstances. […]
It’s no secret that last year was a difficult one. Safety precautions that were necessary to help contain the spread of COVID-19 had a negative impact on the economy, and […]
In my time as a process improvement specialist at the City of Denver, I have only come across a few individuals who truly possess the essence of public service, and […]
Professional development doesn’t have to cost a lot of money. It takes creative, caring and committed leaders willing to try something new.
Find out what happens when you take a plumbing inspector out of the field and put him into a completely virtual DOTI Black Belt Fellowship. Spoiler alert: record-breaking levels of innovation.
To start, Carissa Mah is one of the most collaborative and dedicated Black Belts in the City & County of Denver (CCD) by way of the Denver Sheriff’s Department (DSD). […]
Joey Hernandez spent his DOTI Black Belt Fellowship with the street sweeping team, saving almost 26 million gallons of water and 668 staff hours in the process.
Introductory Note: In process improvement, we teach the importance of “going to the gemba”. Wade Blamer is a stand-out innovator in the City, and in particular, his innovation superpower is […]
This is part two in our Prompt Payment blog series. You can read the overview post here, and learn more about the city-wide improvements that came out of that. In […]