Leveraging Shared Calendars in a Hybrid World
Last year, the Peak Team implemented a new shared calendaring system using standard event categories in the spirit of balancing our workload, improving our ability to provide coverage for each […]
How Rachel Lindgren & DHS “Kaizened” The Intern Trails Onboarding Process
During the first quarter of 2021, Rachel Lindgren, a Denver Human Services (DHS) Child Welfare Learning and Development (L&D) Team member, went through the Peak Green Belt (GB) Training and […]
DENPeakAcademy Brightspot: How Lori Martinez “Kaizened” & “6S’d” Her Remote Work Space During The COVID-19 Pandemic
When the pandemic began in 2020, like many employees across the nation, Lori A. Martinez found herself working remotely, from home. Her living space is open concept, so she thought […]
DenPeakAcademy Brightspot: How Glen Batista “Kaizened” His Work Schedule Process
In 2020 the recreation centers closed for 13 months, and Glen Batista’s department redeployed him five times. This redeployment nudged Glen to work in new environments with other city agencies, […]
DenPeakAcademy Brightspot: How Carol Martin “Kaizened” Her Committee Consent Agenda Process
Kudos to Carol Martin for improving her “Committee Consent Agenda” Process, certifying her as a Peak Green Belt. While working at the office, Carol would print the entire “Committee Consent […]
Prompt Pay Initiative: The Denver International Airport Team’s “Back to Basics” Approach
This is part three in our prompt payment blog series. You can read the overview post here and learn more about the citywide improvements that came out of that. Denver […]
DenPeakAcademy Brightspot: How Captain Deric Wynn & The Denver Sheriffs Department Improved The Sealed Records Process
Written by Deric Wynn, Denver Sheriffs Department (DSD) Captain – April 2021. From beginning to end, the Denver Peak Academy training & mission statement aims to train and develop employees […]
Elaine and the Non-widgety Widgets
Elaine took on non-widgety widgets, and improved them!
DenPeakAcademy Brightspot: How The DOF Treasury & Tax Audit Team Increased The Efficiency of The Audit Write-Up Process
In January of 2020, the Department of Finance’s Treasury Tax Audit (DOF TRE Tax Audit) Team, led by Ken Martinez, noticed that their write-ups could take two to several hours […]
COVInnovations 2020: Year of the Public Servant
Yes, we made up a new word. COVInnovation = an innovation from City of Denver public servants implemented during the COVID pandemic. Thank you so much to each and every […]
2020 Peak Academy Year in Review
2020 was a year unlike any other with the onset of the COVID-19 pandemic and the new challenges that we faced along the way. As we continue into 2021, let’s […]
How Denver EXL 6S’d Over 300,000 Files in One Rapid Improvement Event
When the Covid-19 pandemic began, agencies all throughout the City and County of Denver were hard at work identifying what they needed to innovate to adapt to the current circumstances. […]
Planning in the Midst of Chaos: CPD’s Work Prioritization Project
It’s no secret that last year was a difficult one. Safety precautions that were necessary to help contain the spread of COVID-19 had a negative impact on the economy, and […]
Denver Forensic Autopsy Technician Lindsey McNaughton Puts Service Ahead of Self
In my time as a process improvement specialist at the City of Denver, I have only come across a few individuals who truly possess the essence of public service, and […]
Smart, Capable Leaders + Book Club = Professional Development on a Budget
Professional development doesn’t have to cost a lot of money. It takes creative, caring and committed leaders willing to try something new.
Plumbing New Depths: DOTI Fellow Masters Virtual Tools
Find out what happens when you take a plumbing inspector out of the field and put him into a completely virtual DOTI Black Belt Fellowship. Spoiler alert: record-breaking levels of innovation.
