The Innovation: Child Welfare Placement Packets Why Change Was Needed The placement process is very complex with different requirements depending on the situation/type of placement (emergency vs. non-emergency, business hours […]
Denver Human Services (DHS) staff in the Everything Else flow cells process and index thousands of documents daily. Their supervisors track how long it takes to process each day’s work, […]
In 2013, the Denver Turn-around Program (DTAP) team, a team of technicians focused on acquiring child support from delinquent payers, was not meeting their goals. This was especially troubling for […]