Plumbing New Depths: DOTI Fellow Masters Virtual Tools
Find out what happens when you take a plumbing inspector out of the field and put him into a completely virtual DOTI Black Belt Fellowship. Spoiler alert: record-breaking levels of innovation.
Bright Spots: Miami Innovation Academy
Denver Peak Academy has had the privilege of training over 900 individuals representing over 200 agencies from outside of the City and County of Denver. Many of these participants attend […]
Bright Spots: Alice Huang – City of Boulder (Cohort 88)
Bright Spot Q&A Tell us a little about yourself; what should the world know about you? I’m from Michigan, I’ve also lived in upstate New York, Boston, and New Zealand […]
The Power of Accountability
The Circle is Born Karen Westendorp, Christina Hadera, Hilary Thompson, and Amy Lowell (pictured in the same order above) all work for the Office of Human Relations (OHR) and all […]
Bright Spots: Innovating Child Welfare Placement at Denver Human Services
The Innovation: Child Welfare Placement Packets Why Change Was Needed The placement process is very complex with different requirements depending on the situation/type of placement (emergency vs. non-emergency, business hours […]
The First Annual Peak Academy Awards
This year, Peak Academy is focused on celebrating innovation and this is our big bash to do just that! As Peak analysts, we have the privilege of getting to learn […]
Innovation Highlight: Skillsoft (LMS) License Deprovisioning
Nominated for: Peak Academy Awards, Best Team Innovation Category Agency: Technology Services and Human Resources Team: Jay Rathbun, Marla Trevor, Gio Thomas Why Change Was Needed/Problem: Skillsoft Learning Management System (LMS), the foundation […]
Bright Spot: Juan Garza
Sometimes innovation starts with a “No”. Juan Garza, a cashier in Denver Public Works’ Finance and Administration, attempted an innovation shortly after taking Peak Academy’s Black Belt class. He wanted […]
Twin Peaks
Written by Inger Brinck, City Performance, Office of the Controller, City and County of San Francisco When I joined the City and County of San Francisco in 2013, I had […]
DEN Peak Performance Goes on a Field Trip!
By Cassie Schoon, Performance Specialist, DEN Airport Part of continuous improvement is to reach outside of one’s own immediate experience and view processes from a slightly different perspective. For myself […]
Just Getting By? Try Getting a Little Help from Your Friends
Are you making progress and thriving in your job? Or are you just getting by? The wise “Fab Four” once said to get by with a little help from your […]
We Left Our Hearts in San Francisco
This week, Peak Academy traveled to San Francisco to train 30 employees from the City of San Francisco’s Controller’s Office, City Services Auditor team. The employees conducted gemba walks in […]
Providence Innovation Department Staff Take Peak Back to the Ocean State
Building on momentum from attending last October’s Denver Peak Academy Black Belt Class, Chief Innovation Officer Nicole Pollock returned to Providence bursting with ideas to create meaningful impacts within its […]
Making the Greenhouse Glow: Julie Lehman and Innovations in Plants
Julie Lehman has a great job. Instead of going to an office every day, she goes to a greenhouse. Julie and her staff work to order, grow, and distribute all […]
From DePop-a-lu-la to DePop-a-boo-ya: Changing the Library’s Circulation Process for New Books
Lisa Faliano is a senior library clerk for the books. In 2015, she saved the Denver Public Library $184,280 in soft costs through three innovations. The largest of the three […]
Innovations at the Airport Lift Off with Big Savings
At Denver International Airport, so much of the work required to keep things running smoothly is done well away from the public eye. In the hidden tunnels, offices, and service […]
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