In 2013, the Denver Turn-around Program (DTAP) team, a team of technicians focused on acquiring child support from delinquent payers, was not meeting their goals. This was especially troubling for […]
We at the Peak Academy are thankful to have had a wonderful week of Black Belt training with 21 amazing individuals from outside the City and County of Denver. This […]
Liz Lorang works for Right of Way Services and directly supports the City and County of Denver’s Public Works Transportation & Mobility Division. Liz loves to come up with great ideas […]
Friday marked the conclusion of Mt. Bierstadt’s Black Belt Training. Thank you for being such a wonderful class! For sharing your ideas, humor, enthusiasm, patience, and amazing sense of inclusion. We […]
Grace Nelson earned her Green Belt by creating an innovation based off team work and collaboration. In Lean we look at how an individual can help raise up an entire […]
An agreement between the Denver Fire Department (DFD) and Denver’s Arts and Venues Department calls for firefighters to be assigned to the Denver Performing Arts Complex (DPAC) to ensure compliance […]
Front line employees are what drive the innovation happening all across Denver. In fact, improvements in processes and investing in employees are the cornerstone of the city’s innovation strategy. This […]
Employees are driving innovation at the City and County of Denver, making it easier and more convenient to take care of business by bringing more services online and using technology […]
The idea that innovation is a form of art is playing out at the Rosedale Shop and park in the Southwest District in Denver. Almost every time you ask this […]
This morning the Peak Academy team joined hundreds of city employees, elected officials, and citizens for Mayor Michael Hancock’s inauguration ceremony. You can read the text of the Mayor’s inaugural […]
My first week as an intern for the City and County of Denver, I was fortunate enough to go through Black Belt Training. Being that I am interning for the […]
The first thing you see when you walk up to this team’s area is an amazing white board. A3s are taped up on one side; there are funny quotes, examples […]
Netia Ingram serves at the citywide marijuana management analyst. She has embarked on numerous process improvement efforts since accepting the position and becoming a Black Belt in 2014. Netia worked […]
Continuing Peak Education (CPE) brings together innovators to learn from each other and celebrate Black Belts as they receive their certification. Peak Academy’s past CPE welcomed Bright Spot Speakers, an […]
Many people come to Peak Academy wanting to embark on a full scale improvement initiative or hoping to create their own Lean Process Improvement team. Here are some areas to […]
Contract Group Monthly Meeting Agendas – “Just Do It” June 2014 Deanne works in the City Attorney’s Office. She helped to improve meeting agendas and time frames. This innovation helped to […]