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JerraudPeakAcademy

Jerraud Coleman is a creative, data-driven, focused, and positive Deputy Director for the City and County of Denver's Peak Academy.
For the past seven years, alongside an exceptional team of continuous improvement professionals, he helps direct, generate, and facilitate process improvement events throughout Denver, Colorado, and the nation.
He trains employees of government, non-profits, and other enterprises (nationally, abroad and at all levels) in the principles and methods of continuous improvement, performance, and change management tools like Lean, the Four Disciplines of Execution (Covey), & PDCA (Plan-Do-Check-Act/Adjust).
He also works at promoting and sharing the methods mentioned above via blogs, social media, workshops/improvement events, and conferences.
Jerraud believes that "sharing and talking about continuous improvement tools can help enterprises identify and sustain the elimination of any waste or pain point found within any process or system." Thus, resulting in happier customers, employees, and organizations.
Moreover, regarding his work with the City & County of Denver, Jerraud believes in "creating a world-class place where everybody matters matter," primarily through systems-thinking, more productive, valuable, and efficient processes.
Jerraud holds a BFA (in Integrated Arts) from the University of Colorado, Boulder, a Lean Black Belt certificate from Regis University, and a handful of certifications from Coursera in Data Science tools and methods.

Best Practices 0

Flowerbed Magic

Denver’s parks are filled with some of the most amazing flowers and flowerbeds in the state of Colorado.

By JerraudPeakAcademy Posted on September 27, 2016

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The Peak Performance Celebration is Just Around the Corner

It is with great pleasure to announce our first ever Peak Performance Celebration (PPC) on Friday, September 30th from 1:30 PM – 3:00 PM in the Webb Municipal Building Atrium. Let’s kickoff […]

By JerraudPeakAcademy Posted on September 6, 2016

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Confessions of a Newly Minted Black Belt

By Kathryn Gamelin, Deputy Court Clerk, Westminster Municipal Court Hello from Westminster! My name is Kathryn Gamelin and I graduated from Peak Academy, Cohort 53. As part of a process improvement […]

By JerraudPeakAcademy Posted on September 1, 2016

Best Practices 0

Public Works: Transportation & Mobility and the Peak Academy Experience

Public Works: Transportation & Mobility (PWT&M) and the Peak Academy Experience By Liz Lorang   The inquisitive looks must happen quite a bit when a Denver Peak Academy Process Improvement […]

By JerraudPeakAcademy Posted on June 1, 2016

Bright Spots 0

My Two Cents: How Black Belt Helped Me Improve My Process

  By Malisa Brown, City Attorney’s Office WHAT AM I SIGNING UP FOR?” I have to take an entire week off of work? Hmmm, not sure what this will do for […]

By JerraudPeakAcademy Posted on April 28, 2016

Best Practices 0

Bright Spot: Mark Smith

  Sometimes it feels as though there isn’t enough time in the workday, especially to have a one-on-one meeting. Just ask Mark Smith of Denver Human Services. On August 17, 2015, […]

By JerraudPeakAcademy Posted on February 25, 2016

Uncategorized 0

Bright Spot: Jeff Walter

Identifying and implementing a positive change is never easy but it’s always worth it. Just Ask Jeff Walter of General Services’ Purchasing Division. He says, “There is an art to […]

By JerraudPeakAcademy Posted on February 2, 2016

Uncategorized 0

The Kanban Board

A Kanban board is a visual management tool that can help an individual, team or organization continuously improve a system or process through the concepts of Kaizen (continuous improvement) and Kanban. […]

By JerraudPeakAcademy Posted on December 21, 2015

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The OME Case File Project

Continuous improvement is hard but worth it. Just ask the Office of The Medical Examiner (OME). For years, like most agencies of the City & County of Denver, the OME […]

By JerraudPeakAcademy Posted on December 21, 2015

Uncategorized 0

A3 Thinking: The PDCA Method

When it comes to innovations, it’s all about the “proof in the pudding”; results. That’s why the Peak Academy and so many others turn to the A3 and PDCA methods. […]

By JerraudPeakAcademy Posted on November 28, 2015

Uncategorized 0

One Spoke at A Time

Transforming an okay process into a great one does not happen overnight, it happens one spoke at at time. Just ask the Denver Public Works Transportation & Mobility (PWT&M) bike […]

By JerraudPeakAcademy Posted on October 26, 2015

Uncategorized 0

MISE EN PLACE @ The City & County of Denver

This summer, after receiving tons of requests for more tools that identify and eliminate waste, like the kind we often find on our desks (i.e. candy wrappers and dated documents), […]

By JerraudPeakAcademy Posted on September 22, 2015

Conferences 0

Lessons in Priority Based Budgeting: A Q & A with the founder of the (Un) Conference

Chris Fabian and Jon Johnson are the Co-Founder of the Center for Priority Based Budgeting (CPBB).Chris specifically has been a consultant focused on all levels of public entities about the […]

By JerraudPeakAcademy Posted on September 17, 2015

Bright Spots 0

Bright Spot: Liz Lorang

Liz Lorang works for Right of Way Services and directly supports the City and County of Denver’s Public Works Transportation & Mobility Division. Liz loves to come up with great ideas […]

By JerraudPeakAcademy Posted on August 21, 2015

Bright Spots 0

Bright Spot: The Public Works Transportation & Mobility Bike Team

Emily Snyder, Public Works Transportation (PWT) Project Manager II and Denver Black Belt, along with Justin Schmitz, PWT Engineer & Architect Supervisor, as well as Denver Black Belt, and their […]

By JerraudPeakAcademy Posted on June 1, 2015

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