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JerraudPeakAcademy

Jerraud Coleman is a creative, data-driven, focused, and positive Deputy Director for the City and County of Denver's Peak Academy.
For the past seven years, alongside an exceptional team of continuous improvement professionals, he helps direct, generate, and facilitate process improvement events throughout Denver, Colorado, and the nation.
He trains employees of government, non-profits, and other enterprises (nationally, abroad and at all levels) in the principles and methods of continuous improvement, performance, and change management tools like Lean, the Four Disciplines of Execution (Covey), & PDCA (Plan-Do-Check-Act/Adjust).
He also works at promoting and sharing the methods mentioned above via blogs, social media, workshops/improvement events, and conferences.
Jerraud believes that "sharing and talking about continuous improvement tools can help enterprises identify and sustain the elimination of any waste or pain point found within any process or system." Thus, resulting in happier customers, employees, and organizations.
Moreover, regarding his work with the City & County of Denver, Jerraud believes in "creating a world-class place where everybody matters matter," primarily through systems-thinking, more productive, valuable, and efficient processes.
Jerraud holds a BFA (in Integrated Arts) from the University of Colorado, Boulder, a Lean Black Belt certificate from Regis University, and a handful of certifications from Coursera in Data Science tools and methods.

Best Practices 0

DenPeakAcademy Brightspot: How The DOF Treasury & Tax Audit Team Increased The Efficiency of The Audit Write-Up Process

In January of 2020, the Department of Finance’s Treasury Tax Audit (DOF TRE Tax Audit) Team, led by Ken Martinez, noticed that their write-ups could take two to several hours […]

By JerraudPeakAcademy Posted on 2 weeks ago

Uncategorized 0

DenPeakAcademy Bright Spot: How the DSD Improved Their Policies to Increase Staff Efficiencies

To start, Carissa Mah is one of the most collaborative and dedicated Black Belts in the City & County of Denver (CCD) by way of the Denver Sheriff’s Department (DSD). […]

By JerraudPeakAcademy Posted on December 10, 2020

Uncategorized 0

Teamwork Makes The Dream Work: Denver’s Tax Compliance & Collection Process Project Highlights

    Continuous Improvement requires continuous effort over time, patience, & empathy – teamwork.     

By JerraudPeakAcademy Posted on August 31, 2020

Ask Peak 0

Bright Spot: The DSD Adopt-A-Pod Project: How The DSD Focused on Improving The Use of Existing Resources & Leveraging Outside Community Agencies to Improve Inmate Outcomes

Written by Andrew Jones, Denver Sheriffs Department (DSD) Program Administrator, Downtown Denver Detention Center – July 2020 “I have been working with the DSD and the City and County of […]

By JerraudPeakAcademy Posted on July 9, 2020

Best Practices 0

Bright Spot: How The Denver Sheriff Department Improved The Inmate Request Process

  In 2019, JaQuale and her team at Denver’s county jail – The Denver Sheriff Department (DSD) improved the “Inmate Request Process,” through a very visual & innovative solution. Instead […]

By JerraudPeakAcademy Posted on April 22, 2020

Ask Peak 0

Peak Book Summary: The Seven Habits of Highly Effective People – Powerful Lessons in Personal Change

“The Seven Habits of Highly Effective People – Powerful Lessons in Personal Change” (‘seven habits’) is by Stephen R. Covey. And it is the best book I’ve read thus far in […]

By JerraudPeakAcademy Posted on February 20, 2020

Ask Peak 0

Hard Work & Dedication Pays Off for Denver’s Real-Estate Team

Finally, I want to give the Real-Estate Team kudos, as the team’s story is about dedication.

By JerraudPeakAcademy Posted on November 20, 2019

Ask Peak 0

Policy & Strategy Changes Lead to Decreases in The Number of Intake Assaults & Use-Of-Force Cases at The Denver Sheriff Department

The Denver Peak Academy’s Partnership with the Denver Sheriff Department (DSD) focused on the Senior Leadership Team (SLT) and on creating the DSD’s Performance Management Model & Strategic Plan 2.0. […]

By JerraudPeakAcademy Posted on September 20, 2019

Ask Peak 0

Two Simple Principles to Improve Your Innovations

The famous author and science/policy communicator Vaclav Smil said, “collaboration and augmentation are the foundational principles of innovation.” One cannot make improvements to the world around themselves without collaborative augmentation. […]

By JerraudPeakAcademy Posted on July 26, 2019

Uncategorized 0

Bright Spot: Jason Smith

Answers by Jason Smith, Cohort 53 – Mt. Princeton Peak, Stewart Peak, Park Horticulturist, Denver Parks & Recreation Parks – (DPRP) Greenhouse – February 2018 To start, Jason Smith is […]

By JerraudPeakAcademy Posted on February 1, 2019

Best Practices 1

Peak Tools: Visual Thinking & Communication

Why draw or use visual language to do anything professionally? According to all of the experts I could find, anybody can draw. Visual thinking and communication are simple. Visual thinking […]

By JerraudPeakAcademy Posted on January 2, 2019

Black Belt 1

Bright Spot: Amanda Feathers

  Answers by Amanda Feathers, Cohort 70 – Stewart Peak, Accounting Technician II/ PCard Coordinator, Denver Department of Public Works Finance & Administration (PW Fin&Admin) – November 2018 To start, according […]

By JerraudPeakAcademy Posted on November 30, 2018

Black Belt 0

The Next Generation of Peak Innovators Has Arrived – Cohort #80 (Mount Adams)

On October 1, 2018, Denver Peak Academy had a total of 15 individuals, representing several organizations within and external to the City and County of Denver, go through the Black […]

By JerraudPeakAcademy Posted on October 19, 2018

Ask Peak 2

Peak Book Summary: Everybody Matters – The Extraordinary Power of Caring for Your People Like Family

      “Everybody Matters” by Bob Chapman (CEO of Barry-Wehmiller) & Raj Sisodia (Coauthor of Conscious Capitalism), is one of the best books I have ever read. Broken into […]

By JerraudPeakAcademy Posted on August 31, 2018

Ask Peak 1

Peak Tools: The Idea Tree

Even before I joined the Denver Peak Academy, I was in love with the concept and abilities of the Idea Tree; one of Denver Peak Academy’s most powerful tools. It is one the fastest, most dynamic, and effective ways to gather and keep brainstorming ideas.

By JerraudPeakAcademy Posted on August 2, 2018

Black Belt 0

Cohort #75 (Ice Mountain) Is Bound for Greatness

On May 7, 2018, Denver Peak Academy had a total of 20 individuals, representing several organizations within and external to the City and County of Denver, go through the Black […]

By JerraudPeakAcademy Posted on May 18, 2018

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