Skip to content

Denver Peak Academy

Innovate. Elevate. Repeat.

Menu

  • About

Author Archives

JerraudPeakAcademy

Jerraud Coleman is a creative, data-driven, focused, and positive Deputy Director for the City and County of Denver's Peak Academy.
For the past seven years, alongside an exceptional team of continuous improvement professionals, he helps direct, generate, and facilitate process improvement events throughout Denver, Colorado, and the nation.
He trains employees of government, non-profits, and other enterprises (nationally, abroad and at all levels) in the principles and methods of continuous improvement, performance, and change management tools like Lean, the Four Disciplines of Execution (Covey), & PDCA (Plan-Do-Check-Act/Adjust).
He also works at promoting and sharing the methods mentioned above via blogs, social media, workshops/improvement events, and conferences.
Jerraud believes that "sharing and talking about continuous improvement tools can help enterprises identify and sustain the elimination of any waste or pain point found within any process or system." Thus, resulting in happier customers, employees, and organizations.
Moreover, regarding his work with the City & County of Denver, Jerraud believes in "creating a world-class place where everybody matters matter," primarily through systems-thinking, more productive, valuable, and efficient processes.
Jerraud holds a BFA (in Integrated Arts) from the University of Colorado, Boulder, a Lean Black Belt certificate from Regis University, and a handful of certifications from Coursera in Data Science tools and methods.

Ask Peak 0

DenPeakAcademy Brightspot: How Rachel Lindgren & DHS “Kaizened” The Intern Trails Onboarding Process

During the first quarter of 2021, Rachel Lindgren, a Denver Human Services (DHS) Child Welfare Learning and Development (L&D) Team member, went through the Peak Green Belt (GB) Training and […]

By JerraudPeakAcademy Posted on June 3, 2021

Ask Peak 0

DENPeakAcademy Brightspot: How Lori Martinez “Kaizened” & “6S’d” Her Remote Work Space During The COVID-19 Pandemic

When the pandemic began in 2020, like many employees across the nation, Lori A. Martinez found herself working remotely, from home. Her living space is open concept, so she thought […]

By JerraudPeakAcademy Posted on May 24, 2021

Uncategorized 0

DenPeakAcademy Brightspot: How Glen Batista “Kaizened” His Work Schedule Process

In 2020 the recreation centers closed for 13 months, and Glen Batista’s department redeployed him five times. This redeployment nudged Glen to work in new environments with other city agencies, […]

By JerraudPeakAcademy Posted on May 14, 2021

Best Practices 0

DenPeakAcademy Brightspot: How Carol Martin “Kaizened” Her Committee Consent Agenda Process

Kudos to Carol Martin for improving her “Committee Consent Agenda” Process, certifying her as a Peak Green Belt. While working at the office, Carol would print the entire “Committee Consent […]

By JerraudPeakAcademy Posted on May 6, 2021

Ask Peak 0

DenPeakAcademy Brightspot: How Captain Deric Wynn & The Denver Sheriffs Department Improved The Sealed Records Process

Written by Deric Wynn, Denver Sheriffs Department (DSD) Captain – April 2021. From beginning to end, the Denver Peak Academy training & mission statement aims to train and develop employees […]

By JerraudPeakAcademy Posted on April 13, 2021

Best Practices 0

DenPeakAcademy Brightspot: How The DOF Treasury & Tax Audit Team Increased The Efficiency of The Audit Write-Up Process

In January of 2020, the Department of Finance’s Treasury Tax Audit (DOF TRE Tax Audit) Team, led by Ken Martinez, noticed that their write-ups could take two to several hours […]

By JerraudPeakAcademy Posted on March 25, 2021

Uncategorized 0

DenPeakAcademy Bright Spot: How the DSD Improved Their Policies to Increase Staff Efficiencies

To start, Carissa Mah is one of the most collaborative and dedicated Black Belts in the City & County of Denver (CCD) by way of the Denver Sheriff’s Department (DSD). […]

By JerraudPeakAcademy Posted on December 10, 2020

Uncategorized 0

Teamwork Makes The Dream Work: Denver’s Tax Compliance & Collection Process Project Highlights

    Continuous Improvement requires continuous effort over time, patience, & empathy – teamwork.     

By JerraudPeakAcademy Posted on August 31, 2020

Ask Peak 0

Bright Spot: The DSD Adopt-A-Pod Project: How The DSD Focused on Improving The Use of Existing Resources & Leveraging Outside Community Agencies to Improve Inmate Outcomes

Written by Andrew Jones, Denver Sheriffs Department (DSD) Program Administrator, Downtown Denver Detention Center – July 2020 “I have been working with the DSD and the City and County of […]

By JerraudPeakAcademy Posted on July 9, 2020

Best Practices 0

Bright Spot: How The Denver Sheriff Department Improved The Inmate Request Process

  In 2019, JaQuale and her team at Denver’s county jail – The Denver Sheriff Department (DSD) improved the “Inmate Request Process,” through a very visual & innovative solution. Instead […]

By JerraudPeakAcademy Posted on April 22, 2020

Ask Peak 0

Peak Book Summary: The Seven Habits of Highly Effective People – Powerful Lessons in Personal Change

“The Seven Habits of Highly Effective People – Powerful Lessons in Personal Change” (‘seven habits’) is by Stephen R. Covey. And it is the best book I’ve read thus far in […]

By JerraudPeakAcademy Posted on February 20, 2020

Ask Peak 0

Hard Work & Dedication Pays Off for Denver’s Real-Estate Team

Finally, I want to give the Real-Estate Team kudos, as the team’s story is about dedication.

By JerraudPeakAcademy Posted on November 20, 2019

Ask Peak 0

Policy & Strategy Changes Lead to Decreases in The Number of Intake Assaults & Use-Of-Force Cases at The Denver Sheriff Department

The Denver Peak Academy’s Partnership with the Denver Sheriff Department (DSD) focused on the Senior Leadership Team (SLT) and on creating the DSD’s Performance Management Model & Strategic Plan 2.0. […]

By JerraudPeakAcademy Posted on September 20, 2019

Ask Peak 0

Two Simple Principles to Improve Your Innovations

The famous author and science/policy communicator Vaclav Smil said, “collaboration and augmentation are the foundational principles of innovation.” One cannot make improvements to the world around themselves without collaborative augmentation. […]

By JerraudPeakAcademy Posted on July 26, 2019

Uncategorized 0

Bright Spot: Jason Smith

Answers by Jason Smith, Cohort 53 – Mt. Princeton Peak, Stewart Peak, Park Horticulturist, Denver Parks & Recreation Parks – (DPRP) Greenhouse – February 2018 To start, Jason Smith is […]

By JerraudPeakAcademy Posted on February 1, 2019

Best Practices 1

Peak Tools: Visual Thinking & Communication

Why draw or use visual language to do anything professionally? According to all of the experts I could find, anybody can draw. Visual thinking and communication are simple. Visual thinking […]

By JerraudPeakAcademy Posted on January 2, 2019

Posts navigation

1 2 3 Next
Blog at WordPress.com.
Denver Peak Academy
Blog at WordPress.com.
  • Follow Following
    • Denver Peak Academy
    • Join 2,140 other followers
    • Already have a WordPress.com account? Log in now.
    • Denver Peak Academy
    • Customize
    • Follow Following
    • Sign up
    • Log in
    • Report this content
    • View site in Reader
    • Manage subscriptions
    • Collapse this bar
 

Loading Comments...