When the pandemic began in 2020, like many employees across the nation, Lori A. Martinez found herself working remotely, from home. Her living space is open concept, so she thought […]
When the pandemic began in 2020, like many employees across the nation, Lori A. Martinez found herself working remotely, from home. Her living space is open concept, so she thought that would be an excellent place to set up base. So she began her work-from-home at her kitchen island.
After a few months of working from home, she thought about her workspace & workflow. She felt cluttered amongst work items & felt to need to improve her overall workflow.
After going through the Peak Green Belt Training, she decided to focus on improving the space & flow of her remote workspace. Her goal was to increase overall effectiveness & efficiency within three months.
With the help of the A3/Innovation Form & the 5S/6S Lean Kaizen tool, & monthly meetings with her Peak Liaison, Lori regained “some sense of work-life balance” for the remainder of her work-from-home period. She said, “I determined the foyer was the best option as it out of sight, away from the great room.” & she turned that space into a copy of her in-office setup.
Now when Lori stops the clock for the day, she leaves the foyer and her CCD tasks for another day. Instead of feeling like she’s still on the clock like she did when her remote office set in the kitchen.
Once Lori documented her remote-work innovation (5S/6S) via the Green Belt A3/Innovation Form, she realized her innovation effort increased her overall wellness. Also, it improved her sense of mindfulness & improved her overall workflow/productivity at home by 30%. Also, she decreased the time it took her to clear the kitchen of her work by a few minutes, which impacted her sense of mindfulness & overall wellness.
Lori’s simple innovation helped her focus more on what matters. Now she can focus more on serving the City & County of Denver’s constituents instead of spending time on setting up, managing, and breaking down daily workflow. And that is why Denver Peak Academy wants to recognize & celebrate Lori as a bright spot. She’s a prime example of the power of small innovations & their ability to take any system to the next level; Innovate. Elevate. Repeat.
Jerraud Coleman is a creative, data-driven, focused, and positive Deputy Director for the City and County of Denver's Peak Academy.
For the past seven years, alongside an exceptional team of continuous improvement professionals, he helps direct, generate, and facilitate process improvement events throughout Denver, Colorado, and the nation.
He trains employees of government, non-profits, and other enterprises (nationally, abroad and at all levels) in the principles and methods of continuous improvement, performance, and change management tools like Lean, the Four Disciplines of Execution (Covey), & PDCA (Plan-Do-Check-Act/Adjust).
He also works at promoting and sharing the methods mentioned above via blogs, social media, workshops/improvement events, and conferences.
Jerraud believes that "sharing and talking about continuous improvement tools can help enterprises identify and sustain the elimination of any waste or pain point found within any process or system." Thus, resulting in happier customers, employees, and organizations.
Moreover, regarding his work with the City & County of Denver, Jerraud believes in "creating a world-class place where everybody matters matter," primarily through systems-thinking, more productive, valuable, and efficient processes.
Jerraud holds a BFA (in Integrated Arts) from the University of Colorado, Boulder, a Lean Black Belt certificate from Regis University, and a handful of certifications from Coursera in Data Science tools and methods.
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