In 2020 the recreation centers closed for 13 months, and Glen Batista’s department redeployed him five times. This redeployment nudged Glen to work in new environments with other city agencies, […]
In 2020 the recreation centers closed for 13 months, and Glen Batista’s department redeployed him five times. This redeployment nudged Glen to work in new environments with other city agencies, disrupting his usual routine of accomplishing tasks.
In addition to his required recreation work, he also had to balance four other work committees and volunteer obligations. Being redeployed removed him from his desk and his work calendar became an unorganized block of dates that felt overwhelming when he would attempt to plan his day or week.
To stay aware of his responsibilities, he needed to innovate around a better schedule that would allow him to stay organized and feel like he has control over his work plan. So after his Peak Green Belt Training, Glen decided to try using color coding (visual management) to take advantage of the daily task function in Outlook.
Now, according to Glen, “I have a better understanding of my weekly workflow and deadlines. I can glance at my calendar and immediately understand which work area/committee I need to prioritize for the next day’s work.” All of which increased his overall productivity & mindfulness.
Jerraud Coleman is a creative, data-driven, focused, and positive Deputy Director for the City and County of Denver's Peak Academy.
For the past seven years, alongside an exceptional team of continuous improvement professionals, he helps direct, generate, and facilitate process improvement events throughout Denver, Colorado, and the nation.
He trains employees of government, non-profits, and other enterprises (nationally, abroad and at all levels) in the principles and methods of continuous improvement, performance, and change management tools like Lean, the Four Disciplines of Execution (Covey), & PDCA (Plan-Do-Check-Act/Adjust).
He also works at promoting and sharing the methods mentioned above via blogs, social media, workshops/improvement events, and conferences.
Jerraud believes that "sharing and talking about continuous improvement tools can help enterprises identify and sustain the elimination of any waste or pain point found within any process or system." Thus, resulting in happier customers, employees, and organizations.
Moreover, regarding his work with the City & County of Denver, Jerraud believes in "creating a world-class place where everybody matters matter," primarily through systems-thinking, more productive, valuable, and efficient processes.
Jerraud holds a BFA (in Integrated Arts) from the University of Colorado, Boulder, a Lean Black Belt certificate from Regis University, and a handful of certifications from Coursera in Data Science tools and methods.
Leave a Reply