On May 7, 2018, Denver Peak Academy had a total of 20 individuals, representing several organizations within and external to the City and County of Denver, go through the Black […]
On May 7, 2018, Denver Peak Academy had a total of 20 individuals, representing several organizations within and external to the City and County of Denver, go through the Black Belt Training.
May’s Cohort; #75: Ice Mountain is composed of talent from the following organizations:
Denver Public Works
Denver Sheriff’s Department
Denver Human Services
Denver Parks & Recreation
Denver Community Planning and Development
Denver Technology Services
Town of Frederick, Colorado
City of Boise, Idaho
Denver Department of Public Health and Environment
Denver International Airport
Some of the highlights from the week are as follows:
Conducted Gemba walks with Denver’s Office of the Medical Examiner, Denver Public Library, and Denver Community Planning and Development, observed internal processes, and presented an in-depth analysis of each method.
Practiced Behavioral Insight Techniques.
Discussed approaches to ‘Change Management’ and ‘Organizational Leadership’; applied process improvement tools and skills to improve a simulated Parks’ process via a 3-hour continuous improvement simulation.
Peak’s Black Belt class is a week of fun and problem identification and solving. It isn’t easy, but it’s worth it. Now Cohort #75 (Ice Mountain) has the tools to objectively see a process-problem, say it (with data), and fix it continuously, with data, accountability and evidence-based solutions.
To close, at the Peak Academy, we can not express enough how proud we are of Cohort #75. Thus, we encourage you all to go forth and make Denver, as well as the World, better. One process; team; division; and municipality at a time: innovate; elevate; repeat.
Jerraud Coleman is a creative, data-driven, focused, and positive Deputy Director for the City and County of Denver's Peak Academy.
For the past seven years, alongside an exceptional team of continuous improvement professionals, he helps direct, generate, and facilitate process improvement events throughout Denver, Colorado, and the nation.
He trains employees of government, non-profits, and other enterprises (nationally, abroad and at all levels) in the principles and methods of continuous improvement, performance, and change management tools like Lean, the Four Disciplines of Execution (Covey), & PDCA (Plan-Do-Check-Act/Adjust).
He also works at promoting and sharing the methods mentioned above via blogs, social media, workshops/improvement events, and conferences.
Jerraud believes that "sharing and talking about continuous improvement tools can help enterprises identify and sustain the elimination of any waste or pain point found within any process or system." Thus, resulting in happier customers, employees, and organizations.
Moreover, regarding his work with the City & County of Denver, Jerraud believes in "creating a world-class place where everybody matters matter," primarily through systems-thinking, more productive, valuable, and efficient processes.
Jerraud holds a BFA (in Integrated Arts) from the University of Colorado, Boulder, a Lean Black Belt certificate from Regis University, and a handful of certifications from Coursera in Data Science tools and methods.
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