
Our first April Black Belt Class, Mt. Pyramid Peak, is ready to launch some spring innovations. The 20 participants of Cohort 62 represented 8 City and County of Denver agencies and 2 external organizations. The groups represented include:
- Community Planning and Development (CPD)
- Denver Human Services (DHS)
- Department of Environmental Health (DEH)
- Parks and Recreation (P&R)
- Denver County Courts (DCC)
- Denver Public Library (DPL)
- Public Works (PW)
- Technology Services (TS)
- City of Centennial
- City of Longmont
In 4.5 days, this class:
- Learned tools to identify and eliminate waste and identify the gaps in their process
- Participated in Gemba Walks at three locations (Denver Animal Protection, Denver Public Library, and the Department of Finance) and presented an in-depth analysis for each process
- Practiced standard work and mistake proofing
- Discussed approaches to Change Management and barriers to innovating
- Applied process improvement tools in a 3-hour lean simulation
- Presented 20 Ignite presentations with 60 amazing innovation ideas!


It is our privilege to have had the opportunity to teach this great group of individuals. We’re proud of the hard work this class put in during their week of Black Belt training and are anxious to see their innovation ideas implemented.


Congratulations Mt. Pyramid Peak! We can’t wait to see you deliver improvements to the cities of Denver, Centennial, and Longmont!
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Melissa Wiley manages Denver Peak Academy. Prior to leading the team, she served as a lead analyst for Denver Animal Protection (Denver Animal Shelter) and the Department of Excise and Licenses. She has taught nearly 150 courses on process improvement and data to employees throughout the City and County of Denver, within the private sector, and in local nonprofit organizations. She has been with Denver Peak Academy since 2012. She previously worked for the Children's Hospital of Philadelphia and the United States Department of State. She holds a Master's Degree from the University of Pennsylvania's Fels Institute of Government. In her spare time, Melissa enjoys playing guitar, yoga, trail running, and leading the Denver Animal Shelter's Jog-a-Dog volunteer program. She lives in a suburb of Denver with her husband Craig. Her mission is to infuse joy into all areas of public service.