Last week, 17 individuals participated in Denver’s pilot Behavioral Insights Technique (BIT) training, delivered by Peak Academy staff with support from Lis Costa of the Behavioral Insights Team.

The diverse group of participants hailed from Denver International Airport, Denver Human Services, Environmental Health, Parks and Recreations, Public Works, Risk Management, General Services, and even Denver B-cycle.  The first day, they learned about how behavioral economics is changing the way government interacts with its citizens and how to draw on EAST, a simple framework for encouraging improved public programs based on an understanding of how people make decisions. The second part of the lecture focused on proving innovations worked through effective evaluation design, such as randomized control trials (or A/B testing).

The participants then applied these concepts to improving a workplace safety process, conducting fieldwork in small groups to understand the process from multiple perspectives. Following the fieldwork, the groups worked to identify behaviorally-driven innovations to improve the process and presented their ideas to management within the Department of Finance’s Cash, Risk, and Capital Funding division. We were impressed by their ingenuity and application of the tools, and can’t wait to see these ideas take shape! Pictures from these presentations are below.

Peak Academy learned a lot about running this sort of training in Denver, and is looking forward to delivering additional trainings in the future! Special thanks to the Behavioral Insights Team and Bloomberg Philanthropies’ “What Works Cities” initiative for the opportunity to learn and share this methodology in Denver!!

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