Tool Talk: What is Takt Time?
Peak Academy teaches takt time during its weeklong Black Belt training. In my two years with the program, this concept still remains one of the most difficult for participants to […]
Find a Way: The why of innovation
Innovation requires flexibility. But how do you keep flexibility while not getting off track? That’s where your why comes in. In Black Belt we teach that finding your why […]
One Spoke at A Time
Transforming an okay process into a great one does not happen overnight, it happens one spoke at at time. Just ask the Denver Public Works Transportation & Mobility (PWT&M) bike […]
Rejection: A Path Toward Innovation in Customer Service
By Cassie Schoon, Department of Public Works Nobody likes to be rejected. When you build up the courage to ask someone out or apply for a job, rejection is hard […]
Latest Black Belt Graduates Ready to Innovate, Elevate and Repeat
Congratulations to our most recent Black Belt graduates! This diverse group of 19 participants represented several City Departments, a nonprofit and other government entities including one international visitor from Canada. […]
2nd Annual Mile High Lean Summit
The 2nd Annual Mile High Lean Summit hosted by NREL near the beautiful Colorado foothills. Peak Academy partnered with NREL, ReVision, and Northhighland to bring together some of […]
The DHS Flow Cells
A little over two and a half years ago, in 2012, Denver Human Services (DHS) had a problem. Amidst all of the applications for benefits that they were receiving, it was […]
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