Bright Spot: The Public Works Transportation & Mobility Bike Team

Emily Snyder, Dan Raine, Michael Koslow & Rachael Bronson create a production board and checklist for the Bike Lane Implementation Process

Emily Snyder, Public Works Transportation (PWT) Project Manager II and Denver Black Belt, along with Justin Schmitz, PWT Engineer & Architect Supervisor, as well as Denver Black Belt, and their team (Rachael Bronson, Michael Koslow & Dan Raine), increased the use of standard work and visual management in the Bike Lane Implementation Process by 90%.

Additionally, these improvements have allowed the PWT bike team to improve their internal and external communications, as well as provide more relevant information to each other and their customers on demand.

Final Product: PWT’s Bike Lane Implementation Production Board (Wheel)

Now PWT’s bike team has a better understanding of their schedules, a better way to efficiently & passively communicate project statuses, documented standard work, and a way to “screen” proposed projects to assess constraints, challenges and opportunities. Not only that, but now the process is visually engaging, consistent and less wasteful overall – lean.

JerraudPeakAcademy

Jerraud Coleman is a creative, data-driven, focused, and positive Deputy Director for the City and County of Denver's Peak Academy.
For the past seven years, alongside an exceptional team of continuous improvement professionals, he helps direct, generate, and facilitate process improvement events throughout Denver, Colorado, and the nation.
He trains employees of government, non-profits, and other enterprises (nationally, abroad and at all levels) in the principles and methods of continuous improvement, performance, and change management tools like Lean, the Four Disciplines of Execution (Covey), & PDCA (Plan-Do-Check-Act/Adjust).
He also works at promoting and sharing the methods mentioned above via blogs, social media, workshops/improvement events, and conferences.
Jerraud believes that "sharing and talking about continuous improvement tools can help enterprises identify and sustain the elimination of any waste or pain point found within any process or system." Thus, resulting in happier customers, employees, and organizations.
Moreover, regarding his work with the City & County of Denver, Jerraud believes in "creating a world-class place where everybody matters matter," primarily through systems-thinking, more productive, valuable, and efficient processes.
Jerraud holds a BFA (in Integrated Arts) from the University of Colorado, Boulder, a Lean Black Belt certificate from Regis University, and a handful of certifications from Coursera in Data Science tools and methods.